Date: 2 weeks ago   Category: Economy

"Bait for suckers": Sberbank in large quantities blocks online banking of clients

do not allow to restore operation of application on phone call.
Development of the Internet and transition to smartphones gave powerful jump in life of Russians. Now citizens of Russia can make many financial actions, lying on a sofa. However recently at them it not always turns out because of high concern of banks. Result - mass complaints to work of banks, including largest Sberbank in the country.

So, the other day one of clients of bank wrote in the microblog an angry post concerning the financial organization and added that access to online banking was closed from scratch.

"sberbank - good fellows. Out of the blue blocked access to the person to Sberbank. online. It is possible to restore access only personal visit of office. It is good what in tinkoff_bank of such disgrace does not occur", - wrote in the Russian.

the PR-service of credit institution paid attention To the message and asked to write the e-mail on official mail of bank completely to clear a situation.

However became clear later that the help is necessary not absolutely to the microblogger, and his acquaintance to whom by phone explained that one of transactions was regarded by suspicious.

"Explained to the person by phone that it some of operations (sendings means between accounts) seemed suspicious", - the dissatisfied user wrote in a conversation with bank.

On this message the staff of bank repeated again the conditions to write the letter to understand a situation. At the same time in a post they added that they will check a possibility of removal of blocking of a private office in the remote way.

However as it usually happens, all managers of bank repeat generally one and a touch information. Most likely in this case they will say: "You need to arrive to bank to unblock a private office in Sberbank. Online". we Will remind

that earlier it was reported about similar problems, for the last half a year the considerable number of citizens of Russia faced these questions.



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