Date: 5 days ago   Category: Hi-Tech

Apple needs to learn from Samsung of loyalty to clients


iPhones never cost little, except for iPhones 5c and iPhone SE which were beaten out from a traditional model range of Apple and it seems as even did not belong to it. But to buy iPhone is only half-affairs. It is not less important to have an opportunity to serve the smartphone that, in case of any problems, to send it for diagnostics or if it is necessary, on repair which cost in the authorized service centers very and is very high. Her competitors try to remind Apple of it even.

of Samsung Electronics decided to show the loyalty to own clients and threw down to Apple a challenge, having reduced the cost of service of Galaxy S10 in comparison with iPhone XS. According to official information, the difference in the cost of repair services concerning the flagman Samsung smartphones was significantly lower if directly to compare it to what offers Apple. Replacement of the iPhone XR display - 199 dollars, Galaxy S10e - 199 dollars; iPhone XS - 279 dollars, Galaxy S10 - 249 dollars; iPhone XS Max - 329 dollars - Galaxy S10 - 269 dollars. In a case with replacement of displays a difference not the biggest, however all the same offers the most loyal terms of not guarantee maintenance to Samsung. And it besides that AMOLED panels cost with which it completes flagman smartphones is even higher, than at iPhone. But everything finally falls into place if to compare the repair cost of "other damages". Other damages of iPhone XR - 399 dollars, Galaxy S10e - 99 dollars; iPhone XS - 549 dollars, Galaxy S10 - 99 dollars; iPhone XS Max - 599 dollars, Galaxy S10 - 99 dollars. Surprisingly, but Samsung raises only 99 dollars for repair of any damages of all three smartphones. Someone will tell that having paid Apple of only 400-600 dollars, it is possible to receive in exchange the new smartphone. But, first, we already know how sometimes difficult happens to achieve from kupertinovets of execution of the direct duties. And, secondly, Samsung does not limit users in their right for the request for service regardless of type of damages, indirectly pointing to readiness to provide replacement in case of impossibility of repair.

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